ChatDixBranded live chat widget
One script per connected website. Colors, launcher, welcome copy, fonts, and panel size follow the brand. Visitors chat in the browser. Learn the widget setup.
Live conversation platform
The desk that answers while they are still on the page.
ChatDix is the live chat layer for ambitious websites. A branded widget, real-time visitor intelligence, and a shared inbox so support feels like presence — not a ticket queue.
Free plan included. One snippet to install. Card, PayPal, bank, or crypto when you scale.
Enterprise-ready widget
Live visitors
Shared inbox
Roles & seats
AI assist
1Snippet to install on any connected site
4Plans from Free through Business
Real-timeVisitors, typing, and assignment in one desk
HumanOwners, agents, and AI that never replaces the team
The shift
Email is too slow for people already on your website.
A visitor comparing plans, stuck on shipping, or unsure about a feature will not wait overnight. They close the tab. Live chat is the only channel that meets them on the URL they already opened.
ChatDix stays on the job: widget, visitors, inbox, contacts, billing. Quiet until someone needs you — then fast enough to keep the session.
Platform
Everything a modern support desk actually uses
Not a marketing suite pretending to be chat. The operational layer: a widget you paste, people you can see, and an inbox owners and agents share.
Live visitor intelligence
See who is on the site, the page they are reading, device, and activity. Start a conversation before they bounce — or wait for the launcher.
Shared command inbox
Open, assign, transfer, and close chats. Typing, receipts, sounds, files. Auto-assignment can hand new chats to the next free agent.
Contacts that persist
Chats become contacts you can search later. Names, email, and history stay with the workspace so the next agent is not starting from zero.
Projects as websites
Each project is a site you connect. Limits follow your plan. The widget snippet is unique per project so brands never mix.
Plans with visible caps
Conversations, visitors, projects, and seats are on the plan. Upgrade when volume grows. Read pricing.
Launch
Live in a day, not a quarter
Most teams paste the snippet the same afternoon they create a workspace. No implementation consultant required.
Create the workspace
Sign up with email or Google. Name the workspace. Invite agents when you are ready. Owners keep billing and projects.
Connect a website
Add a project with the site URL. ChatDix gives you a widget snippet and appearance controls for that project only.
Talk to visitors
Paste the script. Watch the live visitor list. Answer from the inbox. Upgrade only when the Free cap is tight.
Industries
Built for teams who sit on the website all day
Same product. Different pressure. See solutions by industry.
Commerce and product sites
Size, shipping, returns, and stock questions happen on product pages. Live chat catches the sale that email would lose overnight.
SaaS and documentation
People stall on pricing and setup. An agent who can see the page they are on answers the real question, not a generic ticket.
Agencies running many sites
Projects map to client websites. Caps on sites and seats are explicit. Business unlocks unlimited projects.
Small support desks
One or two people can run Free or Starter. Saved replies and a single inbox beat a shared Gmail label.
Proof
What calmer support feels like
Notes from teams who wanted chat without another noisy platform.
“We were answering pricing questions a day late. Putting chat on the plan page changed the week. People stayed on the site.”
Owner, small SaaS workspace
“The visitor list is the feature we did not know we needed. If three people are sitting on shipping, we open the chat first.”
Support lead, D2C catalog
“I did not want a bot maze. Widget, inbox, agents. ChatDix is the amount of product we can actually run.”
Founder, studio with two client sites
Questions before you paste the widget
Longer answers live in the FAQ and help center.
What is ChatDix live chat software?
ChatDix is a web product for website support. You connect a site as a project, paste a widget snippet, see live visitors, and reply from a shared inbox with owner and agent roles.
Is the widget hard to install?
No. Each project has one script tag. Place it before the closing body tag. Appearance is edited in the app. Full walkthrough: install the live chat widget.
Do I need a paid plan to try it?
No. Free includes one website, a widget, a conversation cap, and one agent seat. Upgrade to Starter, Professional, or Business when you need more.
How is this different from a contact form?
A form is a delayed ticket. Live chat is a conversation on the page, with presence, typing, and a visitor who has not left yet.
Put a real person on your website.
Start on Free. Invite the team when the inbox is busy. Change plans whenever you want.