ChatDixIs ChatDix free to try?
Yes. Free includes one connected website, the live chat widget, 25 billable conversations per month, 1,000 live visitors, and one agent seat. No card required to start.
How do I add live chat to my website?
Create a workspace, add a project with your site URL, copy the snippet, paste it before </body>. Details: widget install.
What is a billable conversation?
A conversation that counts toward the monthly cap on your plan. When you hit the cap, new billable chats pause until you upgrade or the period resets. Existing threads remain.
Can I have multiple websites?
Yes, as projects. Free: 1. Starter: 2. Professional: 5. Business: unlimited. Each site gets its own snippet and appearance.
What is the difference between owner and agent?
Owners manage projects, team, and billing. Agents handle live chat. Invite agents from settings. Do not share the owner login.
Which payment methods work?
Card and PayPal activate when confirmed. Bank and crypto stay pending until approved. Yearly is ten times monthly (two months free).
Can I cancel?
Yes, from billing. You keep paid limits until the period ends, then the workspace moves to Free caps.
Where is visitor data stored?
With the workspace that installed the widget. We process it to run chat, not to sell lists. See privacy and security.
Does the widget work on single-page apps?
Yes if the snippet is on the root layout so it is not destroyed on client-side navigation. If chat only appears on one route, you mounted it too deep.
Do you have a mobile app?
ChatDix is a web app. Agents use the inbox in the browser. Visitors use the widget on your site, including mobile browsers.