Talk to the ChatDix team

Direct contacts

General and sales: hello@chatdix.com

Privacy: same inbox, subject line “Privacy”.

Existing customers: open the workspace, then billing or settings. Owners can attach invoice numbers. That is the fastest path for plan changes.

Before you write

• Help center — install, roles, and limits
• FAQ — plans, widget, and data
• Pricing — caps and payment methods

What to include

Workspace email, the website URL the widget is on, and whether the issue is install, a chat that will not assign, or a payment that is still pending. Screenshots help. Do not send passwords or card numbers.