Same ChatDix workspace. Different pressure on the page. These are the patterns we see when teams install the widget for real.
Industries
ChatDix is the same product in every workspace. How you use the widget depends on which page is costing you money when it stays silent.
The expensive questions live on product and checkout URLs: size, restock, shipping country, return window. Email answers them after the cart is gone. A ChatDix widget on those templates lets an agent see the page and close the loop while the session is still warm. Live visitors show how many people are sitting on checkout.
People stall on plans, SSO, and “does this integrate with…”. A contact form creates a ticket with no context. Live chat plus visitor URL means the agent is not asking which page they meant. Owners keep billing. Agents live in the inbox.
Each client site is a project with its own snippet and appearance. Caps are explicit so you know when Business (unlimited projects) is cheaper than juggling extra workspaces. Agents can be invited without handing them company billing.
Free or Starter is enough to replace a shared Gmail label. One person owns the workspace. The other is an agent. Saved replies stop typing the same shipping paragraph. Upgrade the day the conversation cap starts rejecting new chats — not before.
Start free, then scale sites, seats, and conversations when the inbox is busy.
ChatDix