ChatDixCreate a workspace
Register with email or Google. Verify if asked. You are the owner. Name the workspace something the team will recognize on invoices.
Connect a website
Projects → add the public URL. Stay under your plan’s project cap. Open the project to copy the widget snippet.
Install the widget
Paste the script in the site template. Test in a private window. Full article: widget install.
Invite agents
Settings → team. Agents need a seat on the plan. They handle chats. They should not need the owner password.
Answer the first chat
Inbox shows unassigned threads. Assign or enable auto-assignment. Close when done. The visitor can still be on the page.
Read your limits
Sidebar usage shows conversations, visitors, and seats. When a cap hits, upgrade on billing. Compare: pricing.
Common fixes
Widget missing. Confirm the snippet is on the live HTML, not only in a staging branch. Disable blockers. Check the project id.
Chats not appearing. You may be filtered to another project. Switch the project selector. Confirm the API URL in the snippet can be reached from the browser.
Cannot invite. You are out of agent seats or you are signed in as an agent. Owners invite. Upgrade the plan or remove an unused seat.
Plan still pending. Bank and crypto wait for approval. Card and PayPal should activate on confirm. If they do not, write from the billing page with the invoice number.
More questions: FAQ.